Customer Health score
Customer Health score
Customer Health score
Customer Health score
Customer Health at a Glance
Customer Health at a Glance
Customer Health at a Glance
Customer Health at a Glance
The Health Score in VENMATE brings together product usage, team insights, and customer feedback into one clear signal. It’s your fastest way to understand customer health, predict risks, and take action before it’s too late.
The Health Score in VENMATE brings together product usage, team insights, and customer feedback into one clear signal. It’s your fastest way to understand customer health, predict risks, and take action before it’s too late.
Benefits
Benefits
Benefits
Benefits of VENMATE Customer Health Score
Empower your customer success team with intelligent tools that transform how you manage and grow accounts
Proactive management
Quickly spot early warning signs, act before risks turn into churn, and strengthen long-term relationships.
Proactive management
Quickly spot early warning signs, act before risks turn into churn, and strengthen long-term relationships.
Proactive management
Quickly spot early warning signs, act before risks turn into churn, and strengthen long-term relationships.
Proactive management
Quickly spot early warning signs, act before risks turn into churn, and strengthen long-term relationships.
Holistic understanding
Blend product data, CSM insights, and customer feedback for a 360° perspective on customer well-being.
Holistic understanding
Blend product data, CSM insights, and customer feedback for a 360° perspective on customer well-being.
Holistic understanding
Blend product data, CSM insights, and customer feedback for a 360° perspective on customer well-being.
Holistic understanding
Blend product data, CSM insights, and customer feedback for a 360° perspective on customer well-being.
Smarter decisions
Leverage trend analysis and real-time reporting to guide actions with data, not guesswork.
Smarter decisions
Leverage trend analysis and real-time reporting to guide actions with data, not guesswork.
Smarter decisions
Leverage trend analysis and real-time reporting to guide actions with data, not guesswork.
Smarter decisions
Leverage trend analysis and real-time reporting to guide actions with data, not guesswork.
Team alignment
Give every stakeholder—from CSMs to leadership—the same view of customer health to stay aligned on priorities.
Team alignment
Give every stakeholder—from CSMs to leadership—the same view of customer health to stay aligned on priorities.
Team alignment
Give every stakeholder—from CSMs to leadership—the same view of customer health to stay aligned on priorities.
Team alignment
Give every stakeholder—from CSMs to leadership—the same view of customer health to stay aligned on priorities.
Powerful features that drive results
Everything you need to manage accounts effectively and grow customer relationships
Feature 1
Feature 1
Feature 1
Feature 1
Product Usage
Product Usage
See how customers interact with your product across usage frequency, feature adoption, and depth of engagement.
See how customers interact with your product across usage frequency, feature adoption, and depth of engagement.
Detect changes in usage trends
Detect changes in usage trends
Detect changes in usage trends
Detect changes in usage trends
Measure adoption of key features
Measure adoption of key features
Measure adoption of key features
Measure adoption of key features
Track engagement across the platform
Track engagement across the platform
Track engagement across the platform
Track engagement across the platform
Feature 2
Feature 2
Feature 2
Feature 2
CSM Team View
CSM Team View
Bring in your team’s perspective on customer relationships and outcomes.
Bring in your team’s perspective on customer relationships and outcomes.
Rate meetings and interactions
Rate meetings and interactions
Rate meetings and interactions
Rate meetings and interactions
Track goals and milestone progress
Track goals and milestone progress
Track goals and milestone progress
Track goals and milestone progress
Assess renewal and expansion potential
Assess renewal and expansion potential
Assess renewal and expansion potential
Assess renewal and expansion potential
Feature 3
Feature 3
Feature 3
Feature 3
Customer View
Customer View
Capture the customer’s own voice with real feedback and sentiment.
Capture the customer’s own voice with real feedback and sentiment.
Collect survey results and NPS
Collect survey results and NPS
Collect survey results and NPS
Collect survey results and NPS
Analyze support tickets and resolution time
Analyze support tickets and resolution time
Analyze support tickets and resolution time
Analyze support tickets and resolution time
Monitor sentiment from written communication
Monitor sentiment from written communication
Monitor sentiment from written communication
Monitor sentiment from written communication
Request a demo
If you want to learn more about VENMATE and customer success management, feel free to get in touch and request a demo.
Request a demo
If you want to learn more about VENMATE and customer success management, feel free to get in touch and request a demo.
Request a demo
If you want to learn more about VENMATE and customer success management, feel free to get in touch and request a demo.
Request a demo
If you want to learn more about VENMATE and customer success management, feel free to get in touch and request a demo.
VENMATE empowers you to proactively engage with your customers, prevent churn, increasing satisfaction and retention and hence increase CLV.
© Copyright 2025 Venmate. All Rights Reserved. Venmate
VENMATE empowers you to proactively engage with your customers, prevent churn, increasing satisfaction and retention and hence increase CLV.
© Copyright 2025 Venmate.
All Rights Reserved. Venmate
VENMATE empowers you to proactively engage with your customers, prevent churn, increasing satisfaction and retention and hence increase CLV.
© Copyright 2025 Venmate. All Rights Reserved. Venmate
VENMATE empowers you to proactively engage with your customers, prevent churn, increasing satisfaction and retention and hence increase CLV.
© Copyright 2025 Venmate. All Rights Reserved. Venmate