The VENMATE team

We are super passionated and motived, always striving for a better and more digital customer success management space. We want to help CS professionals to get a well deserved seat at the C-level table.

Customer Success at heart

Our mission is to empower B2B-SaaS providers to deliver exceptional customer experiences and ensure long-term customer success. We enable companies to collaborate efficiently with their customers, leverage data, and take proactive measures to reduce churn, improve customer health, and increase CLV.

Our leadership team

Felix Benscheid

Co-Founder

Felix.Benscheid@venmate.net

Maxim Svistunov

CTO

Max.svistunov@venmate.net

Leopold zu Schleswig-Holstein

Co-Founder

Leopold.holstein@venmate.net

Awarded for Innovative Research on our AI Health Score

Yes! We’ve been awarded the BSFZ Seal – the official recognition for companies driving real innovation.

We received the award for developing our AI Co-Pilot and an intelligent Customer Health Score powered by dynamic Customer Success data. This recognition proves: we’re not just researching – we’re actively shaping the future of Customer Success.

Yes! We’ve been awarded the BSFZ Seal – the official recognition for companies driving real innovation.

VENMATE BSFZ Forschungszulage Auszeichnung

Our approach is anchored in our core values

Put the customer first

We are committed to placing our customers at the center of everything we do. Their needs, challenges, and success stories drive our innovations and solutions.

Put the customer first

We are committed to placing our customers at the center of everything we do. Their needs, challenges, and success stories drive our innovations and solutions.

Dare to make mistakes and learn from them quickly

We embrace a culture of experimentation and learning. We understand that mistakes are part of the journey to excellence and encourage our team to learn and grow from every experience.

Dare to make mistakes and learn from them quickly

We embrace a culture of experimentation and learning. We understand that mistakes are part of the journey to excellence and encourage our team to learn and grow from every experience.

Be open-minded to new ideas and perspectives

We foster an inclusive environment where diverse ideas and perspectives are welcomed. This openness fuels our creativity and helps us develop solutions that cater to a wide range of customer needs.

Think and act digital

In a rapidly evolving digital landscape, we stay ahead by thinking digitally and leveraging cutting-edge technologies. This mindset enables us to create innovative and scalable solutions for our customers.

Think and act digital

Be transparent and achieve more as a team

We believe in the power of transparency and teamwork. By sharing information openly and working collaboratively, we achieve greater results and build stronger relationships with our customers.

Have fun and be proud of what you do

We value a positive and enjoyable work environment. We encourage our team to find joy in their work and take pride in their contributions to our mission of driving customer success.

Have fun and be proud of what you do

We value a positive and enjoyable work environment. We encourage our team to find joy in their work and take pride in their contributions to our mission of driving customer success.

Shape Your Future: Be a part of our success journey!

At VENMATE, our team is our greatest asset. We are a group of passionate professionals, each bringing unique skills and perspectives to the table. Together, we are committed to pushing the boundaries of what’s possible in customer success management, always with the goal of delivering unparalleled value to our customers.

Join the team