Delivering value to your
Delivering value to your
customers has never
customers has never
been easier.
been easier.
Track customer health scores
Track customer health scores
Track customer health scores
Manage your tasks and take action before issues arise
Manage your tasks and take action before issues arise
Manage your tasks and take action before issues arise
Prevent scattered data and firefighting
Prevent scattered data and firefighting
Prevent scattered data and firefighting
Meet the AI engine that powers smarter, faster, and more human customer success.
Meet the AI engine that powers smarter, faster, and more human customer success.
Our Customers
What our customers say…
Customer success is essential for our future and we believe that VENMATE is on a good path to build something great for that. Their strong CSM expertise helps our CS team to tackle challenges in a more structured and integrated way.
Tobias Müller
COO
Customer success is essential for our future and we believe that VENMATE is on a good path to build something great for that. Their strong CSM expertise helps our CS team to tackle challenges in a more structured and integrated way.
Tobias Müller
COO
Customer success is essential for our future and we believe that VENMATE is on a good path to build something great for that. Their strong CSM expertise helps our CS team to tackle challenges in a more structured and integrated way.
Tobias Müller
COO
The VENMATE team has been an invaluable partner in professionalizing our customer success practice. Their expertise, guidance and collaborative approach helped us make our CSM efforts more effective than ever.”
Carlo Straß
Customer Success Manager
The VENMATE team has been an invaluable partner in professionalizing our customer success practice. Their expertise, guidance and collaborative approach helped us make our CSM efforts more effective than ever.”
Carlo Straß
Customer Success Manager
The VENMATE team has been an invaluable partner in professionalizing our customer success practice. Their expertise, guidance and collaborative approach helped us make our CSM efforts more effective than ever.”
Carlo Straß
Customer Success Manager
“Venmate has been a game-changer for our Customer Success operations. Now, all customer data is centralized in a user-friendly interface, giving our team quick access to essential information for effective action.”
Lara Bäckers
Customer Success Manager
“Venmate has been a game-changer for our Customer Success operations. Now, all customer data is centralized in a user-friendly interface, giving our team quick access to essential information for effective action.”
Lara Bäckers
Customer Success Manager
“Venmate has been a game-changer for our Customer Success operations. Now, all customer data is centralized in a user-friendly interface, giving our team quick access to essential information for effective action.”
Lara Bäckers
Customer Success Manager
Setup VENMATE and start your proactive CS management
Seamless integration to your tool stack
Easily connect VENMATE with your CRM, ticketing, and product analytics tools. All customer data flows into one platform without changing your existing setup.
01
Seamless integration to your tool stack
Easily connect VENMATE with your CRM, ticketing, and product analytics tools. All customer data flows into one platform without changing your existing setup.
01
Seamless integration with your tools
Easily connect VENMATE with your CRM, ticketing, and product analytics tools. All customer data flows into one platform without changing your existing setup.
01
Seamless integration to your tool stack
Easily connect VENMATE with your CRM, ticketing, and product analytics tools. All customer data flows into one platform without changing your existing setup.
01
Set up your customer health score
Customize the health score with the checks, weights, and thresholds that fit your business. Gain a clear view of customer wellbeing from day one.
02
Set up your customer health score
Customize the health score with the checks, weights, and thresholds that fit your business. Gain a clear view of customer wellbeing from day one.
02
Set up your customer health score
Customize the health score with the checks, weights, and thresholds that fit your segments and business. Gain a clear view of customer wellbeing from day one and keep improving over time.
02
Set up your customer health score
Customize the health score with the checks, weights, and thresholds that fit your business. Gain a clear view of customer wellbeing from day one.
02
Start managing your customers
Bring onboarding, playbooks, revenue tracking, and issue management together in one place. Work proactively with a complete customer view, making it easier to deliver value at every stage of the journey.
03
Start managing your customers
Bring onboarding, playbooks, revenue tracking, and issue management together in one place. Work proactively with a complete customer view, making it easier to deliver value at every stage of the journey.
03
Start managing your customers
Bring onboarding, playbooks, revenue tracking, and issue management together in one place. Work proactively with a complete customer view, making it easier to deliver value at every stage of the journey.
03
Start managing your customers
Bring onboarding, playbooks, revenue tracking, and issue management together in one place. Work proactively with a complete customer view, making it easier to deliver value at every stage of the journey.
03
Analyse and use customer insights performance
Go beyond customer metrics with analytics that also measure CSM performance. Share insights across your team and directly with customers to drive alignment, transparency, and growth.
04
Analyse and use customer insights performance
Go beyond customer metrics with analytics that also measure CSM performance. Share insights across your team and directly with customers to drive alignment, transparency, and growth.
04
Analyse and use customer insights
Go beyond customer metrics with analytics that also measure CSM performance. Share insights across your team and directly with customers to drive alignment, transparency, and growth.
04
Analyse and use customer insights
Go beyond customer metrics with analytics that also measure CSM performance. Share insights across your team and directly with customers to drive alignment, transparency, and growth.
04
What our customers say…
Customer success is essential for our future and we believe that VENMATE is on a good path to build something great for that. Their strong CSM expertise helps our CS team to tackle challenges in a more structured and integrated way.
Tobias Müller
COO
Customer success is essential for our future and we believe that VENMATE is on a good path to build something great for that. Their strong CSM expertise helps our CS team to tackle challenges in a more structured and integrated way.
Tobias Müller
COO
The VENMATE team has been an invaluable partner in professionalizing our customer success practice. Their expertise, guidance and collaborative approach helped us make our CSM efforts more effective than ever.”
Carlo Straß
Customer Success Manager
The VENMATE team has been an invaluable partner in professionalizing our customer success practice. Their expertise, guidance and collaborative approach helped us make our CSM efforts more effective than ever.”
Carlo Straß
Customer Success Manager
“Venmate has been a game-changer for our Customer Success operations. Now, all customer data is centralized in a user-friendly interface, giving our team quick access to essential information for effective action.”
Lara Bäckers
Customer Success Manager
“Venmate has been a game-changer for our Customer Success operations. Now, all customer data is centralized in a user-friendly interface, giving our team quick access to essential information for effective action.”
Lara Bäckers
Customer Success Manager
We bring the
customers
to the heart of your business
Guiding
VENMATE is your CSM co-pilot that supercharges every customer interaction. Quite literally, it’s your mate across the customer journey.
Guiding
VENMATE is your CSM co-pilot that supercharges every customer interaction. Quite literally, it’s your mate across the customer journey.
Guiding
VENMATE is your CSM co-pilot that supercharges every customer interaction. Quite literally, it’s your mate across the customer journey.
Guiding
VENMATE is your CSM co-pilot that supercharges every customer interaction. Quite literally, it’s your mate across the customer journey.
Holistic
Calling an end to fragmented information on your customers we are uniting your data in one place. Scattered data is so 2024.
Holistic
Calling an end to fragmented information on your customers we are uniting your data in one place. Scattered data is so 2024.
Holistic
Calling an end to fragmented information on your customers we are uniting your data in one place. Scattered data is so 2024.
Holistic
Calling an end to fragmented information on your customers we are uniting your data in one place. Scattered data is so 2024.
AI-Powered
Using AI where it matters we generate actionable insights for you. Your clients deserve value and so do you: We make sure the AI works with you, not replace you.
AI-Powered
Using AI where it matters we generate actionable insights for you. Your clients deserve value and so do you: We make sure the AI works with you, not replace you.
AI-Powered
Using AI where it matters we generate actionable insights for you. Your clients deserve value and so do you: We make sure the AI works with you, not replace you.
AI-Powered
Using AI where it matters we generate actionable insights for you. Your clients deserve value and so do you: We make sure the AI works with you, not replace you.
Overview of features and benefits
Supported and funded by
VENMATE empowers you to proactively engage with your customers, prevent churn, increasing satisfaction and retention and hence increase CLV.
© Copyright 2025 Venmate. All Rights Reserved. Venmate
VENMATE empowers you to proactively engage with your customers, prevent churn, increasing satisfaction and retention and hence increase CLV.
© Copyright 2025 Venmate. All Rights Reserved. Venmate
VENMATE empowers you to proactively engage with your customers, prevent churn, increasing satisfaction and retention and hence increase CLV.
© Copyright 2025 Venmate.
All Rights Reserved. Venmate
VENMATE empowers you to proactively engage with your customers, prevent churn, increasing satisfaction and retention and hence increase CLV.
© Copyright 2025 Venmate. All Rights Reserved. Venmate
