#1 Customer Success Software
#1 Customer Success Software
#1 Customer Success Software
#1 Customer Success Software
Make smarter decisions and grow customer retention.
Make smarter decisions and grow customer retention.
VENMATE helps you to make sense of your customer data, establish a intelligent health score and identify growth opportunities and churn risks. - VENMATE is your AI CS engine.
VENMATE helps you to make sense of your customer data, establish a intelligent health score and identify growth opportunities and churn risks. - VENMATE is your AI CS engine.
GDPR compliant
Software made in germany
Companies that trust us
Connected customer success
Connected customer success
Connected customer success
Connected customer success
Connect all customer data in one Software and gain maximum transparency with VENMATE
Connect all customer data in one software and gain maximum transparency with VENMATE
What our customers say about VENMATE
Customer success is essential for our future and we believe that VENMATE is on a good path to build something great for that. Their strong CSM expertise helps our CS team to tackle challenges in a more structured and integrated way.
Tobias Müller
COO
Customer success is essential for our future and we believe that VENMATE is on a good path to build something great for that. Their strong CSM expertise helps our CS team to tackle challenges in a more structured and integrated way.
Tobias Müller
COO
Customer success is essential for our future and we believe that VENMATE is on a good path to build something great for that. Their strong CSM expertise helps our CS team to tackle challenges in a more structured and integrated way.
Tobias Müller
COO
The VENMATE team has been an invaluable partner in professionalizing our customer success practice. Their expertise, guidance and collaborative approach helped us make our CSM efforts more effective than ever.”
Carlo Straß
Customer Success Manager
The VENMATE team has been an invaluable partner in professionalizing our customer success practice. Their expertise, guidance and collaborative approach helped us make our CSM efforts more effective than ever.”
Carlo Straß
Customer Success Manager
The VENMATE team has been an invaluable partner in professionalizing our customer success practice. Their expertise, guidance and collaborative approach helped us make our CSM efforts more effective than ever.”
Carlo Straß
Customer Success Manager
“Venmate has been a game-changer for our Customer Success operations. Now, all customer data is centralized in a user-friendly interface, giving our team quick access to essential information for effective action.”
Lara Bäckers
Customer Success Manager
“Venmate has been a game-changer for our Customer Success operations. Now, all customer data is centralized in a user-friendly interface, giving our team quick access to essential information for effective action.”
Lara Bäckers
Customer Success Manager
“Venmate has been a game-changer for our Customer Success operations. Now, all customer data is centralized in a user-friendly interface, giving our team quick access to essential information for effective action.”
Lara Bäckers
Customer Success Manager
The reality
Customer success is often messy and unclear
Typically, structured data is missing and opportunities are left untapped. No clear data, means no clear actions.
The reality
Customer success is often messy and unclear
Typically, structured data is missing and opportunities are left untapped. No clear data, means no clear actions.
The reality
Customer success can be messy
Typically, structured data is missing and opportunities are left untapped. No clear data, means no clear actions.
The reality
Customer success is often messy and unclear
Typically, structured data is missing and opportunities are left untapped. No clear data, means no clear actions.
Reactive customer management
There is no time to proactively manage your customers, but only when it is too late.
Reactive customer management
There is no time to proactively manage your customers, but only when it is too late.
Reactive customer management
There is no time to proactively manage your customers, but only when it is too late.
Reactive approach
There is no time to proactively manage your customers, but only when it is too late.
Missigin transparency
Relevant customer knowledge is scattered across tools, mails and heads and often gets lost.
Missigin transparency
Relevant customer knowledge is scattered across tools, mails and heads and often gets lost.
Missigin transparency
Relevant customer knowledge is scattered across tools, mails and heads and often gets lost.
Missigin transparency
Relevant customer knowledge is scattered across tools, mails and heads and often gets lost.
Unclear revenue potential
Expansion opportunities and churn risks are often unknown and impossible to prioritize.
Unclear revenue potential
Expansion opportunities and churn risks are often unknown and impossible to prioritize.
Unclear revenue potential
Expansion opportunities and churn risks are often unknown and impossible to prioritize.
Unclear revenue potential
Expansion opportunities and churn risks are often unknown and impossible to prioritize.
No intelligent health score
A transparent and data driven health score is missing and no smart recommendations are available.
No intelligent health score
A transparent and data driven health score is missing and no smart recommendations are available.
No intelligent health score
A transparent and data driven health score is missing and no smart recommendations are available.
No intelligent health score
A transparent and data driven health score is missing and no smart recommendations are available.
VENMATE supports your team to manage customers proactively. It provides a modern health score that drives revenue potential and minimises churn.
What our customers say…
Customer success is essential for our future and we believe that VENMATE is on a good path to build something great for that. Their strong CSM expertise helps our CS team to tackle challenges in a more structured and integrated way.
Tobias Müller
COO
Customer success is essential for our future and we believe that VENMATE is on a good path to build something great for that. Their strong CSM expertise helps our CS team to tackle challenges in a more structured and integrated way.
Tobias Müller
COO
The VENMATE team has been an invaluable partner in professionalizing our customer success practice. Their expertise, guidance and collaborative approach helped us make our CSM efforts more effective than ever.”
Carlo Straß
Customer Success Manager
The VENMATE team has been an invaluable partner in professionalizing our customer success practice. Their expertise, guidance and collaborative approach helped us make our CSM efforts more effective than ever.”
Carlo Straß
Customer Success Manager
“Venmate has been a game-changer for our Customer Success operations. Now, all customer data is centralized in a user-friendly interface, giving our team quick access to essential information for effective action.”
Lara Bäckers
Customer Success Manager
“Venmate has been a game-changer for our Customer Success operations. Now, all customer data is centralized in a user-friendly interface, giving our team quick access to essential information for effective action.”
Lara Bäckers
Customer Success Manager
Easy to implement and setup
Easy to implement and setup
Easy to implement and setup
Easy to implement and setup
Setup VENMATE and start your proactive CS management
Seamless integration to your tool stack
Easily connect VENMATE with your CRM, ticketing, and product analytics tools. All customer data flows into one platform without changing your existing setup.
01
Seamless integration to your tool stack
Easily connect VENMATE with your CRM, ticketing, and product analytics tools. All customer data flows into one platform without changing your existing setup.
01
Seamless integration with your tools
Easily connect VENMATE with your CRM, ticketing, and product analytics tools. All customer data flows into one platform without changing your existing setup.
01
Seamless integration to your tool stack
Easily connect VENMATE with your CRM, ticketing, and product analytics tools. All customer data flows into one platform without changing your existing setup.
01
Set up your customer health score
Customize the health score with the checks, weights, and thresholds that fit your business. Gain a clear view of customer wellbeing from day one.
02
Set up your customer health score
Customize the health score with the checks, weights, and thresholds that fit your business. Gain a clear view of customer wellbeing from day one.
02
Set up your customer health score
Customize the health score with the checks, weights, and thresholds that fit your segments and business. Gain a clear view of customer wellbeing from day one and keep improving over time.
02
Set up your customer health score
Customize the health score with the checks, weights, and thresholds that fit your business. Gain a clear view of customer wellbeing from day one.
02
Identify hidden revenue opportunities and churn risks
From dozens of accounts, VENMATE identifies the right opportunities at the right time, guiding your team toward predictable growth and recommending the next best action.
03
Identify hidden revenue opportunities and churn risks
From dozens of accounts, VENMATE identifies the right opportunities at the right time, guiding your team toward predictable growth and recommending the next best action.
03
Start managing your customers
Bring onboarding, playbooks, revenue tracking, and issue management together in one place. Work proactively with a complete customer view, making it easier to deliver value at every stage of the journey.
03
Identify hidden revenue opportunities
From dozens of accounts, VENMATE identifies the right opportunities at the right time, guiding your team toward predictable growth and recommending the next best action.
03
Analyse and use customer insights performance
Go beyond customer metrics with analytics that also measure CSM performance. Share insights across your team and directly with customers to drive alignment, transparency, and growth.
04
Analyse and use customer insights performance
Go beyond customer metrics with analytics that also measure CSM performance. Share insights across your team and directly with customers to drive alignment, transparency, and growth.
04
Analyse and use customer insights
Go beyond customer metrics with analytics that also measure CSM performance. Share insights across your team and directly with customers to drive alignment, transparency, and growth.
04
Analyse and use customer insights
Go beyond customer metrics with analytics that also measure CSM performance. Share insights across your team and directly with customers to drive alignment, transparency, and growth.
04
Benefits
Benefits
Benefits
Benefits
We bring the
customers
to the heart of your business
Monitor Health Score
Use dynamic health scores to spot risks, track progress, and focus your team where it matters most, improving retention and customer outcomes.
Monitor Health Score
Use dynamic health scores to spot risks, track progress, and focus your team where it matters most, improving retention and customer outcomes.
Monitor Health Score
Use dynamic health scores to spot risks, track progress, and focus your team where it matters most, improving retention and customer outcomes.
Monitor Health Score
Use dynamic health scores to spot risks, track progress, and focus your team where it matters most, improving retention and customer outcomes.
Prevent churn before it happens
Get early warnings and AI-based recommendations to act before risks turn into losses. Keep customers longer and protect recurring revenue.
Prevent churn before it happens
Get early warnings and AI-based recommendations to act before risks turn into losses. Keep customers longer and protect recurring revenue.
Prevent churn before it happens
Get early warnings and AI-based recommendations to act before risks turn into losses. Keep customers longer and protect recurring revenue.
Prevent churn before it happens
Get early warnings and AI-based recommendations to act before risks turn into losses. Keep customers longer and protect recurring revenue.
Increase revenue from your customers
Identify and manage upsell and renewal opportunities in one place. Boost Net Revenue Retention and Customer Lifetime Value with data-driven clarity.
Increase revenue from your customers
Identify and manage upsell and renewal opportunities in one place. Boost Net Revenue Retention and Customer Lifetime Value with data-driven clarity.
Increase revenue from your customers
Identify and manage upsell and renewal opportunities in one place. Boost Net Revenue Retention and Customer Lifetime Value with data-driven clarity.
Increase revenue from your customers
Identify and manage upsell and renewal opportunities in one place. Boost Net Revenue Retention and Customer Lifetime Value with data-driven clarity.
In a nutshell
In a nutshell
In a nutshell
In a nutshell
VENMATE delivers true value to customer success teams and their b2b software companies
Supported and funded by
VENMATE empowers you to proactively engage with your customers, prevent churn, increasing satisfaction and retention and hence increase CLV.
© Copyright 2025 Venmate. All Rights Reserved. Venmate
VENMATE empowers you to proactively engage with your customers, prevent churn, increasing satisfaction and retention and hence increase CLV.
© Copyright 2025 Venmate. All Rights Reserved. Venmate
VENMATE empowers you to proactively engage with your customers, prevent churn, increasing satisfaction and retention and hence increase CLV.
© Copyright 2025 Venmate.
All Rights Reserved. Venmate
VENMATE empowers you to proactively engage with your customers, prevent churn, increasing satisfaction and retention and hence increase CLV.
© Copyright 2025 Venmate. All Rights Reserved. Venmate
